tbajee Terms and Conditions

General Terms

tbajee is an online gaming and betting platform that offers Bangladeshi users a range of entertainment services including slots, live casino, sports betting, and fishing games. The platform is accessible from Bangladesh and provides full support in both Bengali and English.

1.1 Applicability of Terms

This document forms a legal agreement between tbajee and its users. It contains detailed guidance on account management, financial transactions, gaming conduct, and the responsibilities of both parties.

1.2 Definitions

• "Platform" — the tbajee website and mobile applications.
• "Member" or "User" — any person holding a registered account.
• "Balance" — the total funds held in a member's account.
• "Bonus Balance" — funds received as a promotional bonus, which must meet wagering requirements before they can be withdrawn.
• "Wagering" — the requirement to place a specified amount in bets before a bonus can be withdrawn.

1.3 Language and Communication

tbajee provides customer support in both Bengali and English. If any conflict arises between the Bengali and English versions of these terms, the Bengali version will take precedence.

Account Registration

2.1 Registration Requirements

To create an account on tbajee, you must provide accurate and complete information. Creating an account with false information is a direct violation of these terms and may result in account termination.

2.2 One Account Policy

Each person is allowed only one account. Creating multiple accounts under the same name or from the same device or network is strictly prohibited. If this rule is violated, all related accounts may be blocked and associated balances may be forfeited.

2.3 Identity Verification

tbajee may at any time request a national ID card, passport, or other government-issued document to verify your identity. tbajee reserves the right to temporarily hold withdrawals until verification is complete.

2.4 Account Security

It is your responsibility to keep your login credentials (username and password) fully confidential. tbajee will not be held responsible if your password is shared with a third party or your account is used by someone else.

Age and Eligibility

3.1 Minimum Age Requirement

Users must be 21 years of age or older to create an account and use any gaming or betting service on the tbajee platform. By creating an account, you confirm that you meet this age requirement.

3.2 Geographic Eligibility

It is your own responsibility to comply with the laws and regulations of your country or region. tbajee will not be held liable if you use the service from an area where online gaming is prohibited.

Deposits and Withdrawals

4.1 Accepted Payment Methods

tbajee currently supports deposits and withdrawals via the following methods: bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other Bangladeshi banks). Cryptocurrency and any other methods are not accepted.

4.2 Minimum Amounts

• Minimum deposit: ৳300 (per method)
• Minimum withdrawal: ৳1,000

4.3 Withdrawal Processing

Approved withdrawal requests are generally processed within 1 hour. However, this may take longer if identity verification or account review is required.

4.4 Financial Restrictions

Only your own payment methods registered to your account may be used. Deposits or withdrawals through third parties are prohibited. Violating this rule may result in the transaction being cancelled and your account suspended.

4.5 Erroneous Transactions

tbajee reserves the right to recover any funds credited to an account by mistake due to a technical error. Even if the incorrect amount has been spent, it remains recoverable.

Bonuses and Promotions

5.1 Welcome Bonus

tbajee offers new members a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example: a deposit of ৳1,000 adds a ৳1,200 bonus, bringing the total balance to ৳2,200. To withdraw this bonus, you must wager 15 times the bonus amount, i.e. ৳1,200 × 15 = ৳18,000.

5.2 General Bonus Terms

• Each bonus offer has its own wagering requirements and expiry — please read the details before accepting any offer.
• Winnings from bets placed with bonus balance are subject to specific wagering requirements before they can be withdrawn.
• Requesting a withdrawal before wagering requirements are met may result in the bonus and related winnings being cancelled.
• Using a bonus across multiple accounts or in combination with third parties is prohibited.

5.3 Cashback Benefits

tbajee provides weekly cashback as part of its VIP program. The cashback rate depends on your VIP level, ranging from Bronze to Diamond. Example: a Gold member with a net loss of ৳20,000 in one week will receive ৳20,000 × 0.5% = ৳100 in cashback.

5.4 Right to Modify Promotions

tbajee reserves the right to modify, suspend, or cancel any existing offer at any time. Members will be notified in advance where applicable.

Betting and Gaming Rules

6.1 Fair Play Policy

tbajee is committed to providing a fair and transparent gaming environment for all members. Any form of cheating, exploiting software vulnerabilities, or using dishonest methods against the system is strictly prohibited.

6.2 Prohibited Activities

• Placing bets using bots, scripts, or automated software.
• Bonus arbitrage through multiple accounts.
• Exploiting technical errors or game bugs for an unfair advantage.
• Using another member's account or placing bets on their behalf.

6.3 Betting Limits

Minimum and maximum bet limits apply to each game and market. These limits are clearly displayed in the game interface. tbajee reserves the right to adjust betting limits for specific members in particular circumstances.

6.4 Game Dispute Resolution

If a dispute arises over a game result, server log records will be considered the final evidence. Contact our team via 24/7 live chat to resolve any dispute.

Limitation of Liability

7.1 Service Availability

tbajee strives to ensure uninterrupted service at all times, but temporary disruptions may occur due to maintenance, technical issues, or third-party software. tbajee is not liable for such interruptions.

7.2 Third-Party Software

tbajee uses software from various game providers including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe. These providers may have their own terms and conditions, and tbajee is not directly liable for any errors in their software.

7.3 Limitation on Financial Loss

Any financial loss from gaming or betting is entirely the member's own responsibility. tbajee is not obligated to compensate for any game outcome or betting decision.

Read our responsible gaming guide for detailed information on setting limits, self-exclusion, and support resources.

Account Suspension and Closure

8.1 tbajee's Rights

tbajee may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause in these terms.
• Registering with false information or failing identity verification.
• Fraudulent activity or system manipulation.
• Operating multiple accounts.
• Confirmed to be a minor.

8.2 Member's Rights

You may request to close your account at any time. Before closure, you will be given the opportunity to withdraw any valid balance in your account, provided it is not subject to forfeiture due to a terms violation.

8.3 Self-Exclusion

If you are experiencing problems related to gambling, you may apply for a temporary account break or self-exclusion for a set period. Contact our 24/7 live chat for assistance with this.

Privacy and Data Protection

9.1 Personal Information

tbajee uses modern encryption and security measures to keep your personal information safe. Read our privacy policy for details on how data is collected, used, and stored.

9.2 Cookies and Tracking

tbajee uses cookies to improve platform performance and manage sessions. By continuing to use the platform, you consent to the use of cookies.

9.3 Sharing Information with Third Parties

tbajee does not sell or transfer your personal information to third parties except where legally required. Minimum necessary information for payment processing may be shared with payment service providers such as bKash, Nagad, or Rocket.

Changes and Updates

10.1 Right to Amend Terms and Conditions

tbajee reserves the right to change or update these terms and conditions at any time. For significant changes, members will be notified in advance by email or through the platform.

10.2 Continued Use After Changes

If you continue using the platform after changes to the terms and conditions, it will be considered that you have accepted the updated terms. We therefore recommend reading the terms again after each update.

10.3 Contact

If you have any questions or comments about these terms and conditions, please reach us via our 24/7 live chat or email. Our support team responds in both Bengali and English. For more information, you can visit our About Us page.

For quick answers to common questions, check our Frequently Asked Questions (FAQ) section.